Privacy Policy

TRUSTe Privacy Certification

InsightSquared Privacy Policy

This Privacy Policy (“Policy”) describes the manner in which InsightSquared handles personal information collected from individuals (“you” or “users”) by InsightSquared through its website: or in connection with InsightSquared’s delivery of services to its customers through InsightSquared.  In this Policy, the term “personal information” refers to information relating to an identified or identifiable natural person.

Our Site includes links to other Web sites whose privacy practices may differ from those of InsightSquared. Please refer to the privacy policies of any linked third party website to learn how the operators of those websites collect and use information that is gathered through those websites.  If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

The TRUSTe program covers only information that is collected through this website, and our service and does not cover information that may be collected through software downloaded from the website and mobile application. The use of information collected through our service shall be limited to the purpose of providing the service for which the Client has engaged InsightSquared.

In order to view our relationship with TRUSTe please visit the validation page visible by clicking on the TRUSTe seal. If you have an unresolved privacy or data use concern that we have not addressed satisfactorily, please contact TRUSTe at

InsightSquared complies with the U.S. – E.U. and U.S. – Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use and retention of personal data from European Union member countries and Switzerland.  InsightSquared has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement. To learn more about the Safe Harbor program, and to view InsightSquared certification, please visit




Service Provider Collection and Use

InsightSquared collects information under the direction of its clients, and has no direct relationship with the individuals whose personal data it processes.


We collect information for our clients; if you are a customer of one of our clients and would no longer like to be contacted by one of our clients that use our service, please contact the client that you interact with directly. If you are a Client and would like to update your account please contact us at

We may transfer personal information to companies that help us provide our service. Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.

Access to Data Controlled by our Clients

InsightSquared has no direct relationship with the individuals whose personal data it processes. An individual who seeks access, or who seeks to correct, amend, or delete inaccurate data should direct his query to the InsightSquared’s client (the data controller). If the client requests InsightSquared to remove the data, we will respond to their request within 30 business days.

Data Retention

InsightSquared will retain personal data we process on behalf of our clients for as long as needed provide services to our client, subject to any limitations imposed by our agreements with those clients. InsightSquared will retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.



InsightSquared will notify you about the purposes for which it collects and uses information about you, how to contact InsightSquared with inquiries or complaints, the types of third parties to whom it discloses personal information, and the choices and means the organization offers individuals for limiting its disclosure.  This notice will be provided by this Policy, which is available from InsightSquared’s home page so that you may review it before you disclose personal information to InsightSquared.


InsightSquared provides you with the right to opt out whether your personal information is disclosed to a third party, or used for a purpose that is incompatible with the purpose for which it was originally collected or subsequently authorized by you.  This Policy clearly describes the ways that InsightSquared uses and discloses your personal information.  If you wish to opt out at any time, you may do so by contacting us at If you no longer wish to receive newsletters or other promotional email communications from us you may also follow the unsubscribe instructions contained in each of the emails you receive.

Personal information gathered

The InsightSquared website has various features which allow those interested in InsightSquared and its services to obtain more information about InsightSquared.  InsightSquared asks those requesting information about InsightSquared to provide InsightSquared with certain personal contact information that InsightSquared may use to follow up with those interested in its services.  The information InsightSquared may collect through the InsightSquared service includes but is not limited to first and last name, company or organization, title or position within the company or organization, phone number and email address.  InsightSquared stores this information and uses this information to respond to requests for information regarding our services and provide support to its customers as well as for InsightSquared’s own marketing purposes. InsightSquared’s use of personal information may include developing aggregated data that (once aggregated) no longer constitutes personal information. 

Refer a Customer

If you choose to use our referral service to tell an individual about our service, we will ask you for that individual’s name, company name, and email address. InsightSquared stores this information for the sole purpose of encouraging your referral to evaluate our service, and tracking the success of our referral program. Those individuals may contact us at to request that we remove their information from our database.

Cookies and Tracking Technologies

Technologies such as: cookies, beacons, tags and scripts are used by InsightSquared and our partners (e.g. marketing partners), affiliates,  or analytics or service providers  (e.g. online customer support provider). These technologies are used in analyzing trends, administering the site, tracking users’ movements around the site and to gather demographic information about our user base as a whole. We may receive reports based on the use of these technologies by these companies on an individual as well as aggregated basis.

We use cookies  for remembering users’ settings (e.g. language preference), authentication, and various marketing purposes. Users can control the use of cookies at the individual browser level. If you reject cookies, you may still use our site, but your ability to use some features or areas of our site may be limited.

As is true of most web sites, we gather certain information automatically and store it in log files.  This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and/or clickstream data.
We may combine this automatically collected log information with other information we collect about you. We do this to improve services we offer you, to improve marketing, analytics, and site functionality.

We partner with third parties to either display advertising on our Web site or to manage our advertising on other sites. Our third party partner may use technologies such as cookies to gather information about your activities on this site and other sites in order to provide you advertising based upon your browsing activities and interests.  If you wish to not have this information used for the purpose of serving you interest-based ads, you may elect to turn off cookies or use your browser’s privacy settings to mask your identity, or you may opt-out by clicking here (or here if located in the European Union). Please note this does not opt you out of being served ads. You will continue to receive generic ads.
We use Local Storage, such as HTML5, to store content information and preferences. Third parties with whom we partner to provide certain features on our website or to display advertising based upon your web browsing activity also use Flash cookies and HTML5 to collect and store information. Various browsers may offer their own management tools for removing HTML5. To manage Flash cookies, please click here:

Onward Transfer

InsightSquared does not disclose personal information submitted to InsightSquared to any third party, except as follows and as otherwise outlined in this privacy policy:

–     InsightSquared may disclose personal information to subcontractors engaged by InsightSquared to perform services on its behalf and to any other Third Party such as fulfillment houses that send marketing information on InsightSquared’s behalf, an email service provider to send out emails on our behalf. We use live chat software to assist you if you have questions while using our site or when requesting additional information about our services.  Any subcontractors to whom personal information is disclosed are subject to written agreements of confidentiality. We do not sell your personal information to third parties. These companies are authorized to use your personal information only as necessary to provide these services to us.  Any subcontractor that receives any personal information of individuals resident in the European Union is either itself subject to EU data privacy law, subscribes to the Safe Harbor Principles or another adequacy finding, or has entered into a written agreement with InsightSquared requiring that such third party provide at least the same level of privacy protection as the Safe Harbor standards.  Transfers to subsequent third parties are covered by the provisions in this Policy regarding notice and choice and the service agreements with our Clients.

–      InsightSquared reserves the right to disclose personal information to third parties as part of co-marketing efforts, for example InsightSquared may share the names of registrants with the co-host of a jointly-produced educational webinar. If Individual wishes to opt-out of such co-marketing efforts, he/she may request such removal from

–     InsightSquared reserves the right to disclose personal information if required by law enforcement authorities, subpoena or other court order, or other governmental authority, and (to the extent permitted by law and the Safe Harbor principles) to the extent necessary to protect the legal rights and personal safety of InsightSquared and its employees and agents.

–     If InsightSquared is involved in a merger, acquisition, or sale of all or a portion of its assets, your personal information may be disclosed to the successor or acquirer of InsightSquared’s business. You will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.


InsightSquared maintains reasonable precautions designed to ensure the security of personal information covered by this Policy, and to protect such personal information from loss, misuse or unauthorized access, alteration, destruction or disclosure. When you enter sensitive information (such as login credentials) we encrypt the transmission of that information using secure socket layer technology (SSL). InsightSquared has a written data security policy that describes the policies and procedures by which data security is to be maintained.  Although InsightSquared makes every effort to ensure security of its customer information, no data transmission over the Internet can be guaranteed to be 100% secure. If you have any questions about security on our Web site, you can contact us at

Data Integrity

InsightSquared takes reasonable steps to ensure that personal information it collects is reliable for its intended use, accurate, complete and current.  InsightSquared does not use personal information in ways that are incompatible with the purposes for which the information was disclosed.

User Access to Personal Information

InsightSquared allows you access to personal information held about you and allows you to correct, amend, or delete that information if inaccurate or if you no longer desire our service subject to contractural commitments you may have entered into with InsightSquared, except where the burden or expense of providing access would be disproportionate to the risks to your privacy.  If you have submitted personal information to InsightSquared, and you wish to obtain access to such information in order to review, amend, or delete that information, you should contact InsightSquared by emailing us at  InsightSquared reserves the right to confirm your identity before providing access. We will respond to your request for access within 30 days.

We will retain your information for as long as your account is active or as needed to provide you services or to comply with the restrictions of separate agreements we may have signed with you. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


Single Sign-On

You can log in to our site using sign-in services such as an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form.  Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.


Social Media Features

Our Web site includes Social Media Features, such as the Facebook Like button. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.


We display personal testimonials of satisfied customers on our site in addition to other endorsements. With your consent we may post your testimonial along with your name. If you wish to update or delete your testimonial, you can contact us at


Public Forums


Our Web site offers publicly accessible blogs or community forums. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them. To request removal of your personal information from our blog or community forum, contact us at  In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

Enforcement of this Policy

If you have a question, comment or complaint about this Policy or enforcement of this Policy, please address your concern to InsightSquared at, or send correspondence to the following address:
4 Copley Pl, 5th Floor
Boston MA 02116

InsightSquared will investigate your concerns promptly, and will respond to your correspondence within thirty (30) days after we receive it.  InsightSquared will provide you with a clear explanation of any decisions made with respect to your request.


InsightSquared conducts an annual self-assessment to verify that this Policy is accurate, comprehensive, prominently displayed, completely implemented and accessible, and to confirm that employee training and appropriate compliance procedures are in place.

Changes to Privacy Policy

Changes to this Policy will be posted in this section. If we make any material changes we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. This way you will always have a clear understanding of what information is collected online and offline, how it is used, and the choices you have. Your personal information will only be used in accordance with the version of the Policy that is in place at the time that you provided your information, unless you provide your consent to do otherwise. We encourage you to periodically review this page for the latest information on our privacy practices.

Effective Date of Policy:  11/17/2015