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Learn How to Build an All-Star Customer Service Team
Customer service reps are the people you’re customers will interact with the most. In addition, it’s a complicated role that juggles multiple objectives. Managing a customer service team isn’t easy, so you need to be proactive about hiring only the most competent people.
Know what to look for in a new customer service rep, how to manage them, and how to build a team of all-stars by reading this free guide: