InsightSquared Articles

When was the last time you went to clean out your garage? Are you one of the few disciplined people who somehow manage to only hold on to the bare minimum of must have tools and get rid of [...]

When a new Marketing Qualified Lead (MQL) enters your sales pipeline, what happens next? Is that MQL left to sit untouched for days? Does a sales rep call the lead once and then forget about it? [...]

The quicker your team is able to resolve problems for customers, the happier they will be. If you take too long to resolve their issues, customers will become upset, understandably.

Have you ever downloaded a free app from the Salesforce AppExchange? If you have, you’re in good company. The AppExchange hit 3 million installs this month — breaking records and continuing [...]

The sales cycle has long been one of the most fundamental principles in sales. It’s a core part of Sandler’s techniques for closing more deals in the same amount of time. It’s held up by [...]

In the first days of InsightSquared, the three co-founders hadn’t yet raised funding and only had the idea for building a business analytics product. To raise funding, they needed to prove to [...]

  An impressive amount of research has been conducted on customer service trends, but it can take a while to scan through white papers and infographics to find the statistics that are truly [...]